DEVONSHIRE DIGITAL MARKETING AGENCY
FREQUENTLY ASKED QUESTIONS
How quickly will I see results?
Most clients begin seeing measurable movement within the first 30 days — increased review volume, more website enquiries, or a fuller appointment calendar depending on which service we've launched. Significant, consistent results typically settle in between 45 and 90 days. We'll agree on what success looks like before we start, so there's never any ambiguity about whether the system is working.
Do I have to sign a long-term contract?
No. We don't believe in locking clients into long contracts and hoping they don't notice the results aren't coming. Our services operate on a rolling basis with a simple 30-day written notice to cancel. We'd rather earn your continued business every month than hold it.
What does working with Devonshire Digital Marketing Agency actually look like week to week?
Once we've agreed on your campaign, we handle the execution. You won't be chasing us for updates or managing a complicated process on your end. You'll receive regular performance reports in plain language — not dashboards full of metrics you have to decode — and a direct line to discuss anything that needs attention. Our job is to make this as low-friction for you as possible.
I've tried a marketing agency before and it didn't work. Why would this be different?
It's the most common thing we hear, and it's a fair concern. Most agencies offer broad, generic services and apply the same approach to every client regardless of industry. Our work is focused specifically on veterinary and animal health practices — we understand the client acquisition patterns, the review platforms that matter most in your sector, and the specific objections pet owners have before choosing a new clinic. That specialisation is the difference.
How much does it cost?
Pricing depends on which services you need and the current state of your marketing. Rather than publish a number that may not reflect what your practice actually requires, we prefer a short discovery call where we can assess your situation and give you a specific, honest recommendation. There's no obligation and no sales pressure — if we're not the right fit, we'll tell you.
Do I need any technical knowledge to work with you?
None at all. You don't need to understand how the campaigns work — that's our job. You need to understand your patients, your practice, and what growth looks like for you. We handle everything else, including setup, integration with your existing systems, and ongoing optimisation.
Will this take up a lot of my time?
The honest answer is very little. The onboarding process requires a focused conversation so we can understand your practice properly — typically around an hour. After that, the system runs without requiring your daily involvement. We built our service model specifically for practice owners who are already stretched thin.
What if I'm not happy with the results?
We'd want to know immediately — not at the 30-day cancellation point. If something isn't performing as expected, we diagnose and adjust before assuming it's a dead end. If after a genuine effort to resolve it you still want to part ways, all we require is 30 days written notice. No penalties, no awkward conversations, no invoice surprises.
How is Devonshire Digital Marketing Agency different from a large marketing agency?
Large agencies carry large overheads, which means your account often ends up managed by a junior team member following a template. As a boutique agency, your campaign is handled directly by an experienced practitioner who knows your industry. You get senior attention without the agency markup — and a senior member who notices when something needs adjusting before you have to ask.
I'm already getting some referrals. Do I really need this?
Referrals are a sign you're doing great work — but they're not a growth strategy you can control or scale. They slow down when life gets busy, when a key referral source moves on, or simply without warning. Our systems build a second engine alongside your referral base so your growth stops being dependent on factors outside your control.
Where do I start?
The best first step is a free 15-minute discovery call. We'll ask about your practice, listen to where the gaps are, and give you an honest picture of what's possible. No pitch, no pressure.
[Book Your Free Discovery Call →]
What are your policies?
We believe in full transparency before you commit to anything. You can review our key policies below at any time:
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